Partners

A partner in Splynx is basically a service provider or any sub-provider of your services. The partners table shows a list of all Partners on the system with number of customers assigned to them and number of online customers. If you click on each number in the Customers' column, the full list of customers associated with the Partner appear.

Partners

Customers per partner

If it is a long list of customers and you have to check them by a particular status you can use the filter in the top right corner of the page.

Filter

Another way to filter or search customers who belong to the same Partner is by clicking on Partner tab in Customers → Search.

Search

When you choose a preferred partner, the list of customers associated with the partner will appear. The table will contain information about name of the customers, their phone numbers, Internet, Voice and Custom plans, etc. The columns to display in the table can be selected and customized with the breadcrumbs ViewIcon1 button below the table.

Associated customers

You can add a new partner here by clicking on Add at the top right corner of the table.

Create partner

You can also edit the partner's name by clicking on Edit icon ViewIcon2 in the Actions column.

Edit partner

Here are a few more tips on the configuration of Partners:

  1. Not only Customers can be assigned to a particular Partner, but also Routers and Tariff plans.

In Networking → Routers → List you can check the full list of Routers and filter the table by a Partner. If you'd like to change or add a partner to the particular router you have to click on it in the Title column or click on Edit ViewIcon2 in the Actions column.

Routers list

The window will appear, where you can make the changes:

Change partner

Sort by partner

The same procedure can be used for Tariff Plans. When you click on Tariff plans → Internet a full list of Internet Tariff Plans will appear, where you can filter the table by a Partner. If you'd like to change or add a partner to the particular Tariff Plan you have to click on it in thw Title column or click on icon Edit ViewIcon2 in the Actions column.

Plans list

The window will appear, where you can make the changes:

Edit plan

Sort by partner plans

  1. There is a way to limit the access to information for admins in Splynx by selecting only one partner

Administrators will be able to operate with all information associated with one particular partner if you associate them with only one specific partner. You can find this option in Administration → Administrators. Click on the edit ViewIcon2 icon in the Actions column and window will appear, where it will be possible to select one partner or the option Any.

Edit administrator

You can also change permissions for adding, editing or deleting partner (s) for the particular administrator by clicking on the permissions ViewIcon3 icon in the Actions column. In the window that will appear, click on the Administration section, enable Partner and select permissions to add, edit or delete Partners.

Partners permissions

  1. It is possible to set up a commission for partners from each payment made by customers for partners services

You can set it up in Config → System → Company Information. In Company Information, select the desired Partner to work with and in the Partner percent field, specify the percentage for the Partner's commission.

Partner

After the commission has been set up, you will be able to check the amount paid to the partner in Finance → Invoices. At the top side of the window choose an appropriate Partner (with Period of time and Payment Status, if necessary) and below the list of Invoices you will see the "Totals" table, displaying total amount paid and amount of commission for the partner.

Commission