Items (of products)
This is the place where you can see information of the items of your products, manage them and add new ones.
You can edit some additional information or edit existing one here. Press edit button for this.
Here you can change Stock location, add or edit Barcode. If you add some photo for the item, it will override a «global» photo of a product (if product has one). You can add/edit Notes.
To add a new item just press Add
button and select the needed option for one or multiple items.
If you want to manage some item(s), you need to check it and press Actions
button to select one of the desired options.
- Internal usage – the item is used by your organization
- Sell – sell the item to the customer.
Choose the customer, edit the necessary information and press
Sell
- Rent – rent the item to the customer. Before you can rent some item to the customer – you need to create a recurring plan for this: Tariff plans → Custom → Add plan.
Then go to the item(s), check it, press Rent in the Actions drop-down menu:
- Choose the customer
- Select rent plan
- Edit the rest of the fields for your needs, press
Rent
Rent service will be added for the selected customer (Customer's Information tab → Hardware section):
- Return – return the item to the stock.
You can return the item to the stock if it has status «in usage» (rent, sold, internal usage).
If you need, you can select statuses (Used, New, Broken).
Select item(s), choose the status and press Return
.
All possible statuses of item: In stock, Internal usage, Sold, Rent, Assigned, Returned
.
Also, you can see history of every item. For this, press this button
Customers
When you rent or sell your products to customers you can see it in customer's Information tab in Hardware section.
If you rent some item, customer can see it at the portal (in the section "Services")
Also, you can see the video description of Inventory feature in use: