My Profile → IMAP (tab).
If you plan to use global SMTP in Splynx, please configure it in
Config → Main → Email and enable Use system SMTP option in
My Profile → IMAP (tab):
The Inbox feature in
Messages → Inbox allows you to add your personal email address into Splynx in order to simplify communication with potential or existing customers. It would be like a simple mail client with a configured mail box via IMAP.
|View message. The option is used to open message in the new window.
|Reply. The option is available only if the customer/lead with such email address exists in Splynx. After you press Reply sign, you will be redirected to Communication tab of customer/lead profile.
|Forward. The option is available only if the customer/lead with such email address exists in Splynx. After you press Forward sign, you will be redirected to Communication tab of customer/lead profile.
|Block email . The email address will be added to Deny list in
My Profile → IMAP (tab) The next newly emails from this address won't be visible in Splynx
|Delete message The option to remove message.
|Pair to customer/lead. After you press Pair to customer/lead sign and select related account, the email address will be added to
Email field of this account.
|Add customer/lead. Using this option, the new customer/lead account can be created in Splynx.
|This lable will be preset in the subject of the message if customer/lead email address is not related to any customer/lead account in Splynx. Only in such messages the Pair to customer/lead and Add customer/lead actions can be applied.
Filter button is located at the top right corner of the table and can be used to search messages by period or by some text:
With the help of the export