Prefixes
We added prefixes to Splynx to identify calls when the CDR is imported.
To add prefix(-es) manually, navigate to Voice → Prefixes and click on Add button located at the top right of the table:
The following parameters need to be specified:
- Prefix - Add the prefix using the pattern below:
Special symbols supported:
| Symbol | Description |
|---|---|
{!} |
Zero or more any characters. |
Examples:
| Phone pattern | Description |
|---|---|
260{!} |
Any phone number started from 260 |
{x} (one digit from 0 to 9), {.} (one or more any characters), {n} (one digit from 2 to 9) etc. are no longer supported in Splynx.
In case complex patters have already been used, it is necessary to change them.
-
Destination - Field to identify which type of destination this prefix will use, for example: international, fixed, mobile, etc;
-
Rate Type - Select between Call, SMS or Data;
-
Category ID - Select the category. The categories must be added earlier in Voice → Categories.
We can also import all the prefixes from a csv file:
Simply click on Import button located at the top right corner of the table:
Then upload the file and specify the necessary parameters:
-
File - click to upload the file from your computer;
-
Delimiter - select a delimiter, default (recommended) = Auto detect;
-
Handler - select between Base or other External handlers
-
Column names in first row - enable this option if the first row contains your column names;
-
Rate Type - select between Call, SMS or Data;
-
Clear existing items - enable this toggle to overwrite all the existing prefixes.
Also, it is possible to Load default prefixes for a predefined country:
