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FAQ
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Getting Started with Splynx
Splynx license
Hardware requirements
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Dashboard
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Tariff Plans
Internet plans
Voice plans
Recurring plans
One-Time plans
Bundle plans
Change plan
Capped plans and Top-Ups
Fair Usage Policy
Burst speed concept
Huawei Groups
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Customers
Adding a new customer
Customer information
Customer services
Customer billing
Customer statistics
Customer documents
CPE management
Lead (Quotes)
Communication (Email)
Search
List
Prepaid vouchers
Maps
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Customer Portal
Overview
Dashboard
Statistics
My products
Finance
Messages
News
Tickets
Documents
About
Profile
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Leads
Dashboard
Adding a new lead
List
Quotes
Maps
Information
Documents
Communication (Email)
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Tickets
Tickets Overview
Tickets Recipients
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Finance
Payment statement processing
Billing engine
Credit notes
History & Preview
Invoices
Payments
Prepaid Billing
Proforma invoices
Recurring Billing
Refill cards
Transactions
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Inventory
Dashboard
Items
Products
Suppliers
Supplier invoices
Vendors
Reports
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Networking
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Authentication of admins, Radius
Admin login to Mikrotik routers
Admin login to Cisco IOS and IOS XE devices
Admin login to Juniper (JUNOS)
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Authentication of customers
Cambium: Wireless Authentication via Radius
Cisco IOS: PPPoE with Radius
Cisco IOS XE: PPPoE Radius
Cisco ASR 9010: PPPoE with Radius
DHCP Option 82
Openserve authentication (PPPoE via L2tP Method)
Juniper: PPPoE with Radius
Linux: Accel-PPP server
Linux: Accel-PPP server with IPoE
Mikrotik: DHCP with Radius
Mikrotik: Hotspot, Radius
Mikrotik: Local auth, API
Mikrotik: OpenVPN, Radius
Mikrotik: PPPoE, Radius
Mikrotik: Static IPs with API
Mikrotik: Wireless ACL Authentication
netElastic vBNG: IPoE, Radius configuration
netElastic vBNG: PPPoE, Radius
Ubiquiti: PPPoE on Edge Routers
Ubiquiti: Wireless auth, Radius
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Bandwidth management
Capped plans and top up
Contentions
Fair usage policy - FUP
Mikrotik queue speed limits
Radius based speed limits
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Blocking customers in Splynx
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HUAWEI
Huawei GPON
Huawei NE (NetEngine) Radius configuration
Huawei GPON configuration commands
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IP address management
IPv4
IPv6
IPv6 CPE support
IPv6 Mikrotik Configuration
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Maps
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Monitoring (Hardware)
Ping and Traceroute
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TR-069 (ACS)
ACS license
ACS services and server configuration
Device connection, types, groups and auto-provision flow
Device view
Attributes
Files and upgrade
Key features
Troubleshooting
List of tested ACS devices
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Radius server customization
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Radius Proxy Accounting
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Routers settings
Mikrotik routers
Cisco routers
Juniper routers
MikroTik Live bandwidth
Ubiquiti Edge routers
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Troubleshooting Radius server
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Messages
Inbox
Mass sending
SMS messages
News
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Scheduling
Dashboard
Projects
Tasks
Workflow
Calendars
Maps
Archive
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Voice
Auto CDR Processing
Prefixes
Processing
Rates
Tariff Settings
Voice Categories
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Administration
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Splynx
Administrators
Roles
Default roles in detail
Partners
Locations
API keys
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Logs
Operations
Internal
Portal
Files
Email
SMS
Sessions
API
Service status changes
Customer status & service changes
Planned customer status & service changes
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Information
License
Site
Documentation
Forum
YouTube channel
Deployment videos
Facebook
API documentation
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Reports
Internet plan usage
Services export
Financial report per plan
Customer internet usage
Refill cards statistics
MRR net change report
Blocked customers report
Finance logs
Statements
Tax reports
Invoice report
New services report
Custom prices & discounts
Transactions categories
Ticket reports
Customer contracts
Total customers report
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Configuration
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System
Additional fields
Labels
Company Information
Custom translations
File manager
Templates
Variables for templates
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Main configuration
API config
CAP
Customer Portal
Customers
Email config
Localization
Logrotate
Maps
Preferences
Site customization
SMS config
HTTPS/SSL
Stealth Mode
Voice
Vouchers
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Finance configuration
Automation
Change plan
Cost categories
Finance settings
Fixed cost
Notifications
Pairing
Payment accounts
Payment methods
Reminders
Taxes
Transaction categories
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Networking
Radius
Radius advanced
Radius failover
MikroTik API
IPv4
IPv6
NetFlow accounting
CPE
FUP
NAS types
IP Network categories
IP Host categories
Monitoring
Traffic class
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Helpdesk
Tickets
Ticket notifications
Canned responses
Miscellaneous ticket configuration
Ticket widget
Inboxes
Ticket automation
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Scheduling
Workflows
Teams
Task templates
Checklist templates
Project types
Project categories
Notifications
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Leads
Preferences
Finance
Signup widget
IMAP
Leads fields
Notifications
Lead convert settings
Leads pipeline
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Inventory
Stock locations
Notifications
Categories
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Integrations
Add-ons
Hooks
Install module
Main modules
Modules list
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Voice
Auto CDR Processing
Import Data Source
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Tools
Import
Export
Activate services
VPN
Invoices cache
Backup and restore
Update GPS
Restore deleted customers
Migrate services
Adminer
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My Profile
Profile
Customer search fields
Last Login
Scheduling
Email
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Add-ons & Modules
AADE MyData integration (for Greece)
Adminer
Agents
Authorize.net
Braintree
Cashdesk module
3CX
GenieACS
Mailjet
Manticore
Mikrotik Discover and Export
Holded add-on
HotSpot
Huawei GPON
FatturaPA
FCC 477 export
Fees add-on
Ofipro contabilidad (Spanish)
PayEx
PayPal
PortaOne
Preseem
Quickbooks accounting
Realms
Referral System
Resellers
SageOne module
Social Registration
SEPA debit orders
SEPA CBI
Speedtest
Splynx AI
SSH Term
Stripe
Remote Support
Ticket feedback
Whalebone
Xero accounting
Zoho Books accounting
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Payment systems
Authorize.net
Braintree payments
Gocardless
Payrix
IPpay by Convergence
Moneris
PayEx
Payfast
PayFast RB
PayPal
Paystack
Safaricom M-PESA
Netcash Pay Now
Netcash Debit orders
SEPA debit orders
Stripe
Windcave (formerly Payment Express)
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Online backups
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Splynx mobile applications
Scheduling Application
Customer Application
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Splynx High Availability setup
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Miscellaneous
Console Commands
Linux Administration