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Rates

In the Rates tables, we associate prices with prefixes and categories. It's divided in Customer rates and Provider rates, Customers rates will be sell prices, and Provider rates, Buy prices. You can manage it using only one of both customer and provider rates.

Navigate to Voice → Rates → Customers/Providers and click on the Add button located at the top right of the table:

Add rates

Add rate table

Once it is created, click on the ViewIcon1 icon to configure the rates.

Rates config

We can add them manually or import it, and it is also possible to update them in a mass action.

Rates add, import, update

Add customer's rate

Customer's rate

  • Category - Category to associate with this prefix.

  • Prefix - Prefix for configuring the price, you can use the following examples to create yours:

Phone patterns

  • Price - Price per minute.

  • First step - Duration of the first step.

  • Tariffication step - Duration of the tariffication step.

  • Connect cost - Price for connecting the call.

We can also import from a .csv file:

Import csv

As well as make a mass update to the table.

Update rates

  • IDs for update - select the IDs we want to update.

  • Connection costs - Update the connection cost, by the specified Increase / Decrease , a percentage or a fixed price.

  • Price - Update the price, by the specified Increase / Decrease , a percentage or a fixed price.

  • First step - Duration of first step.

  • Tariffication step - Duration of tariffication step.