SPLYNX Knowledge base
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Search

The Search engine in SPLYNX is divided in:

  • Search a customer or a card
  • Search inside a table
  • Search the entire system

Customer search

To search a customer, click on Customers Menu → Search. In the search window it's possible to create a customized search that will query the customer database.

Customer search

Here you will be able to use different parameters for the search, such as:

  • ID - ID of the customer
  • Login - the login of the customer
  • Status - the options are: New (not yet connected), Active, Inactive (doesn't use services), Blocked, Select all (to select all options).
  • Type of billing - it can be Recurring Payments, Prepaid, Select all (to select all options).
  • Email - email of the customer.
  • Phone Number - phone number of the customer.
  • Date added - the date when the customer was added into the system.
  • Category - the options are: Private person, Company, Select all (to select all options).
  • Partner - one of the partners created or all of them.
  • Location - location of the customer.
  • Tariff plans - the tariff created
  • Service - the options are: Internet, Voice, Custom.

To get a more customizable search, you can click on My Profile Menu → Customer search fields and select different fields.

Customer search fields

To search a voucher click on Customers → Menu → Vouchers → Search. It is possible to do a search in the Prepaid vouchers database with the search option as shown below.

Card search

The different parameters that are available for searching vouchers are listed below:

  • ID - ID of the voucher
  • Serie - the Series the voucher belongs to
  • Prefix - the voucher's prefix
  • Status - the options are: New, Active, Expired, Used, Disabled, Online, Select all
  • Full name - name of the owner
  • Phone - phone number of the owner
  • Email - email of the owner
  • Seller name - name of the seller
  • Partner - name of the partner
  • Location - location where the customer's voucher is based

Search inside a table

We can search a particular data inside any table in Splynx. Use the search tab of every table and get the complete view as a result.

View search

Search in the whole system

Lastly we can also do a full text search in the system. Use the main search tab as shown below:

Whole system search