Customer services

It is possible to associate different services for every customer: Internet services, Voice services and Custom services. In order to add a new service for the customer, select the Customer view and click on + sign next to the service (make sure customer is in Active status).

Service table

A window will pop up and it will be possible to select the service.

Create service 1

Create service 2

  • Tariff - the tariff (Internet, Voice, Custom)
  • Description - a description of the tariff
  • Quantity - the quantity
  • Unit - a unit of measurement is a definite magnitude of a quantity (is using for invoices - for example: m., ft, ...)
  • Price - the price
  • Start date - when the service will start
  • End date - when the service will end
  • Discount - it is possible to set a discount with the percentage, start and end dates of the discount
  • Status - the options are Active, Disabled, Stopped, Pending, Archived.

    • Active - Usual status for work.

    • Disabled - Service with data end reached. We suppose that customer will not longer use the service.

    • Stopped - Used to temporary disable the service. Will be set automatically if customer status is changed to Inactive, when customer will be activated, service status will be automatically changed to Active.

    • Pending - Waiting when will be activated.

    • Archived - Only for future information.

Tariffs options

  • Router - we can select the router

    Warning This field is required when Mikrotik API are used.

  • Login - the login

  • Password - the password

    Warning If you create a service with an empty password, the password will be really empty but during authorization customer's password will be used.

  • Tacking IPv4 - the options are None, Permanent IP, Dynamic IP

  • Mac(s) - MAC address(es). Separated by comma.

    Information Only the first MAC address will be used if Authorization/Accounting for the router is Hotspot (Users) / API Accounting or PPP (Secrets) / API Accounting

  • Port ID - the port ID

You can edit tariff/service, check its statistic, see the graph of services or delete them by these actions Services actions

Actions table