Custom plans

When use custom plans?

For example, ISP provides public IP service to users; Rental of equipment; Hosting or IPTV services.

To configure the Custom plan, click on the Tariff plans → Custom and click on Add plan.


You will redirect to add plan page and be possible to create a plan.


  • Title - the name that describe the tariff in the Custom Tariffs table
  • Service name - the service used
  • Price - the price for the service
  • Partners - select the partner 's name
  • VAT Included - select it on or off
  • VAT - the percentage of the VAT
  • Tariff plans available in customer portal - the list of tariffs allowed for changing from current tariff on customer's portal
  • Types of billing - the types of billing for which allowed current tariff
  • Prepaid (custom) period - by default it's monthly and customers will charges for whole month, but you can select "Days amount"
  • Custom period (days)* - appears only when selected "Days amount" (from previous step) and allow to set custom pedion in days (7 days (week), 10 days, etc up to 365 days)


  • Available when register by social network - using from social/self registration addon and allow to select current tariff during registration

It is possible to edit or delete the tariff with the icons edit.png or delete.png in the column Actions.

There are two symbols symbolsbottomleft.png on the bottom left of the table. First icon esportaformati.png is used to copy, print the table and to export it in different formats: Excel, CSV, PDF. The second one icon modifytheview.png is used to modify the view of the table.

After the creation of Custom plan, it is possible to associate the service to a customer. Click on Customer → List, select the customer, click on the tab Services and select Add voice service from the Add service menu.


A window will pop up to create the service.


It is possible to see the new service in the Services table.