File manager

File manager in Config → System can be used mainly for adding an image file in templates and also for adding/changing a logo in Admin page or Customer portal in Splynx.

Settings

How to create/change logo in your Splynx installation.

First of all upload your Logo (image file) in Splynx admin panel in section: Config → System → File Manager.

Upload file

Uploaded file will appear in the list of files in File manager table.

File Manager

You can edit a file or delete it by clicking on icons and in Actions section of the table.

Select file for uploading

Second step is to copy a Public link by clicking on Info icon .

File info

Then go to Config → Main → Preferences and insert a link to the Administration portal logo field or Customers portal logo field.

Config -> Preferences

Save changes, refresh the page and new logo will appear.

Logo

How to add an image file to templates.

You can add an image to your templates.

Please note, that for adding image file to internal templates you will have to copy a Link for templates and for external templates (e.g. Customer portal template) the public link will be copied.

  • First of all upload your Logo (image file) in Splynx admin panel in section: Config → System → File Manager.
  • Copy a Public link by clicking on Info icon in Action section of the table.

File info

Then, go to Config → System → Templates and select the template you'd like to add an image.

Templates

Click on Edit icon and insert a link in a code message field.

Edit template

Click on Support → Messages to send message to the customer: choose the customer and option Sent to Customer portal or Email, load "Customer portal example" from templates and send it.

Load data from template

In Customer portal customer will see the following message:

View message