Preferences

Basic settings of the administrator and customer portal can be configured under Config → Main → Preferences.

Config menu

Default landing page

Here you can select which page(customer or admin portal) will be opened when your Splynx URL is accessed, https://yourSplynx.com :

default page

Administration portal

admin portal

The following settings are for the admin portal only.

  • Title for admin pages - header for the tab name in the browser(Splynx: Preferences, Splynx: Dashboard);
  • Logo - default code for the admin portal logo. the size of the logo, and other parameters can be changed here;
  • Reset password - enables/disables the option to reset the password for the admin portal;
  • Code validity - how many hours the code for the password reset is valid;
  • Attempts limit - how many attempts can be made to change the password during the code validity period;
  • Type of resetting password - select a method to reset password(Email or SMS);
  • Template for email message - select the template for the email message to reset the password;
  • Template for SMS message - select the template for the SMS message to reset the password;
  • Text for SMS message - type the text for the SMS message with the code;
  • Characters for generate email check code - specify the list of characters available for code generation via email;
  • Email check code length - specify the length of the code for the email;
  • Characters for generate SMS check code - specify the list of characters available for code generation via SMS;
  • SMS check code length - specify the length of the code for SMS.

Customer portal

Customer portal

Only the style of portal logo can be changed.

Server side data table processing

server side

  • Enable processing - enables/disables server processing in the customer list and finance section;
  • Rule counter for server-side processing - number of records after which server side data table processing will be enabled;
  • Search delay - search delay in milliseconds.

Documentation

Please do not change this field. It's used to load builtin- documentation. documentation

Map settings

map Maps can be configured here.

  • Map type - select the map type: Openstreet, GoogleMaps or BingMap(OpenStreet does not require any configuration);
  • Google Maps API key (Restricted for domain) - if the map type selected as GoogleMaps, the API key restricted for the domain must be placed here. Guide how to get Maps API key
  • Google Geocode Javascript API Key (Restricted for IP) - if the map type selected as GoogleMaps Geocode. the JavaScript API key restricted for the IP must be placed here(IP of Splynx server). Guide how to get JavaScript API key;
  • Google geocoding - geocoding format used for Google Maps;
  • Bing Maps API key - If BingMap is used, the Bing API key must be entered here. Manual here;
  • Bing geocoding - geocoding format used for Bing Maps;
  • OpenStreet geocoding - geocoding format used for OpenStreet maps.

Auto backup settings

backup Settings for auto backup.

  • Enabled - enables/disables auto backup;
  • Period - period for auto backup(Month, Week, Day);
  • Password - password for auto backup;
  • Prefix - prefix for auto backup files;
  • Categories for backup - select what to backup(database, rrd files, templates, addons and handlers, uploads);
  • Rotation amount - counter of auto backups for storage.

Mention notifications

These notifications are used to notify administrators when they are mentioned in within Tasks, the CRM module, Tickets, as well as in Customer comments.

backup

  • Enable mentions notifications - enables/disables mentions notifications;
  • Subject - type the subject of the notification message;
  • Template - select the template for notification body.

Mention group notifications

backup

  • Enable group mentions notifications - enable/disable group mentions notifications;
  • Subject - subject of notification message;
  • Template - template for notification body.